Caident Docs
Licenses

Overview

What the Licenses page shows and where to find it.

The Licenses page lists the desktop product licenses linked to your account.

CaidentCalc Licenses is a legacy login method, kept for existing license keys. To give new team members access to CaidentCalc, invite them and assign access from Team & Access instead. See Product Access.

Where to find it

In the sidebar, under Account, select CaidentCalc Licenses.

What's on the page

Each license shows:

  • Product: the software product and version.
  • License key
  • License Status: Valid (usable), Expired (subscription has ended), or Payment Issue (valid, but there's a problem with the subscription).
  • Expires: when the subscription expires.
  • Device Usage: Active if the license is currently in use on a device, or Inactive if it isn't.

If your account has no licenses, the page shows No licenses found for your account.

If you're looking to free up a seat for a tool like Caident Design, that's managed on the Devices page instead. This page covers products that still use the license-key system.

For CaidentCalc, active licenses also count toward your organization's CaidentCalc seats. That can make a CaidentCalc seat look taken on the Team & Access page even when no one is listed with CaidentCalc access in Product Access. The seat is being used by a license key, which doesn't show the exact user email of who is running the app. See Product Access for more.

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